Privacy Policy

Provident Fire Protection ("Provident Fire Protection," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit providentfireprotection.com, how we use it, and the choices you have.

Information We Collect

We collect information you choose to give us, such as when you call or text us, email us, or schedule an appointment. This may include your name, phone number, email address, and any details you share about the service you need.

We do not use a contact form to collect information on this website. If you reach us by phone or email, that information goes directly to us and is used only to respond to you.

We do not currently use analytics software, advertising trackers, or cookies on this website, and we have not embedded a reCAPTCHA or Google Maps widget on any page. If that changes, we will update this policy to describe what is added.

Third-Party Scheduling

Our Contact page links out to Calendly so you can schedule an appointment. Calendly opens in its own tab and operates under its own privacy policy. Any information you provide to Calendly to book a visit is handled by Calendly, not by us.

How We Use Your Information

• To respond to your questions and service requests
• To schedule and provide fire protection services
• To follow up about an inspection, quote, or ongoing project
• To keep records required for licensing, compliance, or insurance purposes

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to anyone. We only share it with trusted people who help us do our job, such as a subcontractor or supplier working on your project, and only as needed to complete that work.

How We Protect Your Information

We take reasonable steps to keep the information you share with us secure. No method of storing or transmitting information is completely risk-free, but we do not keep more information than we need and we limit who on our team can access it.

Children’s Privacy

This website is intended for business and residential customers seeking fire protection services and is not directed at children. We do not knowingly collect information from anyone under 13.

Your Choices

You can ask us at any time what information we have about you, or ask us to correct or delete it. To make a request, call or email us using the contact information below and we will take care of it.

Changes to This Policy

We may update this policy from time to time as our business or this website changes. The date at the top of this page shows when it was last revised.

Contact Us

Questions about this policy, or want to update or remove your information? Reach Provident Fire Protection at (423) 326-6938 or providentfireprotection@gmail.com.